A family business doing business with families
Trotter Overhead Door Garage + Home of Edmond and the Oklahoma City area is a full-service garage door company locally owned and operated by Jesse and Tina Trotter. It all began in 1983 when they recognized Edmond was growing by leaps and bounds and there was not a thriving garage door company. Jesse had worked within the garage door business for many years and became very knowledgeable about their function, installation, and repair. At the time, Jesse and Tina had been married for five years, had a two-year-old son, Jacob, and a baby on the way, so they decided to begin their own business venture. They rented a 400 sq. ft. space at Bryant Square and while Tina answered the phones and entertained their toddler, Jesse tirelessly installed and repaired garage doors and openers. After 30+ years, 4 married grown children (Jake, Jessica, Nathan and Brittany), 6 grandchildren and more expected, the Trotters decided to invest in a new and permanent home for their business.
Through the vision and hard work of their son, Nathan, they built a beautiful 15,000 sq. ft. showroom/office/warehouse complex and added “Garage + Home” to their business name to accommodate other home lifestyle enhancement products. Their focus of running an upright, unrivaled customer-centered service business has remained consistent since its inception and they have been blessed with success as a result. They have an exceptional, well-managed, experienced team that meshes well with their superior standards, positive culture, and core values. Trotter is a distinct and dynamic leader in the garage door industry that sets standards of excellence for all.
Do what is right.
We base every decision we make on truth, honor, and integrity. We are direct, honest and transparent in our business transactions. Credibility is critical because our reputation is important to us.
“Sir, my concern is not whether God is on our side; my biggest concern is to be on God’s side, for God is always right.” – Abraham Lincoln
We are faithful to our commitments and obligations. We follow through on our promises, are consistent and dependable. We value our customers’ time and diligently strive to be punctual.
“Respect is earned… honesty is appreciated… trust is gained… loyalty is returned.” –Unknown
Provide quality products.
We carefully evaluate and select every product we sell and warranty. We are buying representatives for our customers and not selling agents for our manufacturers. The quality and reliability of our products far outweigh the sweetness of a cheaper price.
“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.” –Wills A. Foster
We unselfishly serve and treat our customers the way we would like to be treated. We respect, appreciate and are thankful for our customers and realize they are our greatest asset. We consider it a privilege to serve them.
“So then, whatever you desire that others would do to and for you, even so do also to and for them.” –Matthew 7:12
We realize that a good source of knowledge is experience combined with continuous learning. Our team desires personal growth, realizing that, no matter how good we are, we can always get better by constantly learning innovative ways to improve our skills and enhance our knowledge of our industry.
“Knowledge is a treasure, but practice is the key to it.” –Lao Tzu
Show you care.
We are grateful for the opportunity to help our customers with their garage door needs. We sincerely care about our customers and their experience and go to extraordinary measures to satisfy and exceed their expectations.
“No one cares how much you know, until they know how much you care.” –Theodore Roosevelt
Be your best.
We challenge ourselves to choose to humbly behave in a respectable and responsible manner that we can be proud of. We are motivated and set goals for achievement and hold ourselves accountable for our actions.
“Today I shall behave, as if this is the day I will be remembered.” –Dr. Seuss